Customer Retention
Share of customers or users who continue using the product or service over time; a key driver of recurring-business value.
Used in sectors: Technology & AI · Education & Training · Media & Digital Production · FinTech · Gaming
Share of customers or users who continue using the product or service over time; a key driver of recurring-business value.
Practical reference for terms used across JUANA studies and calculators. Definitions explain use; they do not turn a metric into investment advice.
Share of customers or users who continue using the product or service over time; a key driver of recurring-business value.
Used in sectors: Technology & AI · Education & Training · Media & Digital Production · FinTech · Gaming
JUANA Investment Research Desk · Methodology review of sources, model logic, separation of evidence from assumptions, and evidence links.